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Cisco IP Phone
Phone Tip #1
To call another phone inside the district:
- Press * and then the extension and the call will
automatically go to voice mail
- Press just the extension and the phone at the other
end will ring.
To change how your phone rings:
- Leave the handset on the phone.
- Press the Settings button on the lower right quarter of the phone.
- Press the down arrow on the elongated button in the middle of the phone
to scroll down to “Ring Type.”
- Press the Select button at the bottom of the screen. All ring types will be
displayed.
- Use the arrow button to scroll down through the list of choices.
- To hear the sound of a particular ring, press the Select button to highlight
it and press the Play button at the bottom of the screen.
- When you have selected your favorite ring, press the OK button at the bottom of the screen OR press the Cancel button to return to the Settings screen.
- Press the Exit button at the bottom of the screen to exit the Settings
screen.
To transfer a call to another phone:
- Press the Transfer button at the bottom of the screen.
- Press the numbers of the extension to which you want to transfer the call.
- The other person’s phone will ring. When that person answers, you can announce the caller. The caller cannot hear you either of you at this time.
- Press the Transfer button again. The call is now disconnected from you
(the original recipient) and is now connected to the other person.
To call someone in the district when you don’t know the number:
- Press the Directories button on the bottom right quarter of the phone.
- Use the elongated arrow button and scroll down to the
Corporate
Directory.
- Press the Select button at the bottom of the screen. A Directory Search
screen appears. You can search by first or last name.
- Using the numeric key pad, enter the first or last name of the person. If the letter you want is the first letter on a key, press the key once. If the letter you want is the second letter on the key, press the key twice, and so on.
- When you are finished entering the name, press the Search button near
the bottom of the screen.
- When the name of the correct person appears, pick up your handset and
the number will automatically be dialed.
Phone Tip #2
To see what calls you missed:
- Leave the handset on the phone.
- Press the Directories button on the lower right
quarter of the phone.
- On the screen, you will see “1 Missed Calls.” With that highlighted, press the Select button at the bottom of the screen. All calls you’ve missed will be displayed.
- Press the arrows on the elongated button in the middle of the phone to
scroll up and down your list of missed calls.
- Press the Exit button at the bottom of the screen to return to the Directory screen.
- Press Exit again to return to your normal screen.
- If you follow these steps with the handset in your hand, the phone will
actually call the first missed number displayed on the screen.
To return a call that you missed:
- Leave the handset on the phone.
- Press the Directories button on the lower right quarter of the phone.
- On the screen, you will see “1 Missed Calls.” With that highlighted, press the Select button at the bottom of the screen. All calls you’ve missed will be displayed.
- Press the arrows on the elongated button in the middle of the phone to scroll up and down your list of missed calls and highlight the number for the call you want to return.
- If it is an in-district number, pick up the handset and your phone will dial the number.
- If it is an out-of-district number but still a local call, press the EditDial button at the bottom of the screen. The number will appear in the middle of the phone screen with the area code.
- To take off the area code, press the >> button at the bottom of the screen 3 times to advance past the area code.
- Press the << key 3 times to delete the area code.
- Type a 9 and then pick up the handset.
To see the phone numbers of the calls you have received:
- 1. Follow the instructions above, but instead of selecting “Missed Calls” select “Received Calls.”
To answer a second call when you are already on the phone:
- 1. Use the scroll key (with arrows on it) to select the second call. Do
not use the line buttons on the right edge of the phone.
 Phone Tip #3
Voice Mail
- Voice mail messages can be checked on your
phone or your Outlook mail.
- You can tell that you have a voice mail message
when the red light on the receiver is lit.
To set up your voice mail:
- Press the Messages button on the lower right quarter of the phone.
- If you’re setting up your voice mail for the first time, you will be asked for a
password. The default password is 78341. You will then be asked to
enter a new password. Decide on one you can remember and then write
it down in a secure place. You will need this password to hear your
messages.
- Next, you will be prompted to record a message. Listen to the menus.
You can record your message and listen to it. If you don’t like the way it
sounds, you can record it as many times as it takes to get it the way you
want it.
NOTE: Your password will eventually expire. When it does, you will be
asked to enter a new password.
To hear your voice mail messages on your PHONE:
- When you have voice mail, the red light on your handset lights up.
- Press the Messages button on the lower right quarter of the phone.
- Enter your password.
- Pick up the handset.
- Press 1 to listen to your messages.
- After listening to your message, press 2 to save the message, press 3 to
delete the message, or listen to the rest of the options.
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